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Choosing a Tax Professional


Selecting the right tax advisor is no different from picking a dentist, plumber, or auto mechanic. You entrust an important part of your life to somebody who you are comfortable with, and who (hopefully) knows what he or she is doing. There is no fail-proof way to ensure good service up front, no matter how carefully you choose. Use your common sense. And remember: you don't need a college math professor to tutor a second-grader.

No matter who gives you tax advice or prepares your tax return, it's always YOU who is legally responsible. This is why you always have to sign your returns, even if prepared by somebody else. It may be unfair, but in case your attorney gives you a wrong advice or your not-so-competent accountant messes up your tax return, you will still end up paying all the taxes, plus penalties, plus interest. (Penalties can usually be dropped if you prove you'd been given a poor advice.) It is similar to the situation when your driving instructor tells you to run the stop sign. He may lose his job as a result, but it's you who will get the ticket.

There are no mandatory licensing or certification requirements for tax preparers - not yet. This does mean that anybody can legally prepare your tax returns and charge you for it. And just like everywhere else, formal education, years of experience, and nice office do not necessarily ensure competence and quality of service.

Charges vary at least as much as quality. In a recent study, the Money magazine hired 45 tax professionals to prepare exactly same tax return. It took the experts anywhere from 4 to 35 hours, with the bills totaling from $300 to $2,350. Most experts completed the job satisfactory or better, but few did some substantial and costly mistakes along the way. Moral? Your mileage may vary.

Annual federal return preparation in April is not the only tax-related service you might need. Others include:

Make sure your advisors can provide you with all the services you need and (very important!) whenever you need them. For example, some tax businesses are only open during the tax season.

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Categories of tax professionals

It is common to associate taxes with a CPA - Certified Public Accountant. In fact, CPAs are only one of the many kinds of professionals doing the tax work. The three most important questions to consider when choosing a tax expert.

  1. Solo practitioner or an employee of a firm?
  2. Licensed or not?
  3. Specializing in taxes or not?

Private advisor vs. Tax firm.

You have a choice between a one-person business, national chains like H&R Block, and anything in between. The situation is very similar to choosing where to have your car fixed: at a local garage or a Firestone franchise. Typically, from large companies you receive predictable service, reasonable rates for simple jobs, and "big name" behind it. The down side is that the service is often indifferent, you don’t develop a personal relationship with your advisor, and she may not even be there next year. Beware that the big name by itself does not guarantee quality - it depends on the individual who actually does your job. From private practitioners, you get individual attention, flexibility, and the comfort of personally knowing the advisor. You usually will pay more too. As always, quality varies.

Licensed vs. non-licensed.

As I already mentioned, no license is required to prepare tax returns. But a license is usually required to represent your interests in disputes and audits. If, for example, you want your advisor to handle a possible audit for you, you need a licensed one. An extra benefit is that all licensed professional must keep their knowledge current and stick to the code of professional ethics, just to keep their license.

There are 4 categories of tax professionals who can legally represent you before the IRS.

Specializing in taxes or not?

Again, it's an old question. Do you consult a family doctor or a specialist? An all-around mechanic or a transmission expert? A general dentist or a root canal surgeon? Of course, it depends. Keep in mind that, among all licensed tax professionals, only EAs (Enrolled Agents) make taxes their specialty. Some CPAs and attorneys concentrate on tax business as well, yet for most of them, taxes is only a part (sometimes a small one!) of their training and experience.